Data retention time and rules
Dhaka users often want to know how long information is kept here; betjili365 keeps only the minimum necessary information, and deletes it when needed.
See the main idea now: the list below shows the time limits for each data type, so you don't have to guess.
Account information
Account information is kept while open; after closure, kept for 12 months for audit
Transaction history
Security and account matching are kept for 7 years
Cookie preferences
Remains until the browser setting is changed, or expires after 13 months
Device logs
Suspicious logins are kept for 90 days, then automatically deleted
Support messages
When issue resolution is complete, archived after 24 months
Security alerts
Kept for up to 18 months for fraud detection
How betjili365 account information is stored
When opening a new account, a name, phone number, and basic profile information are needed; this data is not collected unnecessarily, because security and clear rules are the main point
If the user updates their own profile, old records remain for a while to correct incorrect data, troubleshoot login issues, and speed up support
- Basic information for profile verification
- Records of changes made from Dhaka are also logged
- Previous records are used for betjili365 Login issues
Transaction and due records
Transactions reconciled with bKash, Nagad, and Rocket are kept separately; these are used for security checks, dispute resolution, and to prevent errors
If anyone downloads betjili365 and starts using it, these records are not deleted separately; due to legal requirements, they remain for a specified period to prevent fraud
- Transaction references for bKash, Nagad, and Rocket are kept
- If suspicious activity is identified, the log undergoes additional verification
- The support team responds within 7 days if needed
Cookies and usage data
How the site loads, which screens are viewed most, and where performance slows — these small data analyses speed up the mobile experience, especially on slow networks
Even if cookies are disabled, the main page will load, but some preferences, such as language or session, may need to be set repeatedly
- Session cookies maintain login status
- Analytics cookies usage explained
- Preference cookies remember language and layout
What happens after account closure
Even after account closure, all records do not disappear immediately due to legal obligations, security, and dispute records; some information is kept for a specified period
Beyond this, personal activity data is gradually limited, a responsible data-management principle; what isn't needed isn't kept longer
- Account closure requests are kept in writing
- The legal section may last up to 12 months
- Old customer messages are archived
Your rights and assistance
You can request to view, correct, and limit your own data; if there is incorrect information, the support team will verify and correct it
If you contact from Dhaka or any other city, the same rules apply whether you are registered with betjili365 or not; if you ask, the main parts of the policy are explained
Register to view rightsContact, complaints, and a brief summary
If you have any questions, go to the help page, or log in to send a message; document verification usually takes 12 business days
In short, the betjili365 App stores only necessary information, provides cookie controls, and respects your rights; reading this privacy policy makes clear what is kept and why
Support Center More Terms The page will be clearer
A small but important aspect of data protection
If multiple people use the same phone, the session should be closed, especially on public devices, to avoid risk from not logging out
Even when using betjili365 APK or betjili365 App, this policy remains the same; security and privacy go together, not separate
Cookie control in reality
Cookies can be disabled or cleared from browser settings, but the main part of the site will continue, and the necessary login sessions will be shown separately
Rights request view
To view, correct, or restrict information, write to the help team; after verification, the status of the request is clearly communicated
